Frequently Asked Questions

All questions about IPTV, MoziPlay packages, setup, devices and support answered here.

IPTV is television delivered via the internet rather than through cable or satellite. You watch live channels and movies/series on your TV, set-top box, phone or tablet via an internet connection. Instead of cable or satellite, IPTV streams content directly to your device. This provides more flexibility and choice.

  • 1 month: €8.99
  • 3 months: €20.99
  • 6 months: €32.99
  • 12 months: €45.99

No hidden costs and no automatic renewal. Pay securely with PayPal or credit/debit card.

MoziPlay offers more than 70,000 HD and 4K channels plus 115,000+ movies and series from around the world. This includes all Dutch and Belgian channels (NPO, RTL, SBS, VTM, La Une), international channels and sports channels. The offering is updated daily.

  • Smart TV: Samsung Tizen, LG WebOS, Sony Android TV, Philips
  • Streaming: Fire Stick, Apple TV 4K, Google Chromecast
  • Mobile: iPhone, Android 6.0+
  • PC/Mac: Windows, macOS (Chrome, Firefox, Safari)
  • IPTV Boxes: MAG, Formuler, Dreambox
  • HD quality: minimum 4 Mbps
  • 4K quality: minimum 25 Mbps
  • Multiple streams: 6–8 Mbps per stream

Tip: Use 5GHz WiFi or better yet an ethernet cable for the most stable connection.

Yes! 24 hours free trial without payment details. No credit card needed, full access to all channels, no hidden costs and easy cancellation. Perfect to check whether MoziPlay works on your devices.

After successful payment you will usually receive your login details by email and WhatsApp within a few minutes. Also check your spam folder if you have not received anything after 30 minutes.

Installation takes about 5 minutes:

  1. Install IBO Player Pro on your device
  2. Enter the login credentials you received
  3. Choose your favourite channels and start watching

We have a full setup guide available. Questions? Contact us via WhatsApp.

Buffering is usually a local internet issue. Possible causes:

  • Internet speed too low (<4 Mbps for HD)
  • Weak WiFi signal
  • Too many devices on the network
  • App cache full

Solution: Test your speed on speedtest.net, lower the quality, restart the app or switch to an ethernet cable.

  • PayPal - Trusted worldwide
  • Credit card - Visa, Mastercard
  • Debit card - Visa Debit, Maestro

All payments are SSL-encrypted and PCI-DSS compliant.

Yes, MoziPlay is 100% secure. SSL encryption on all connections, no malware or viruses. We handle your data in accordance with our privacy policy.

All subscriptions are prepaid and expire automatically at the end of the chosen period. No automatic renewal, no hidden cancellation fees.

Can't find your question?

Contact the MoziPlay team directly — we are happy to help you personally.

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